Terms and Conditions

Welcome to www.fromorocco.com. By accessing this website and purchasing our products, you agree to comply with and be bound by the following terms and conditions.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted over various networks.

Products and “Artisanat” Characteristics

• Handmade Nature: Our products are authentic Moroccan artisanat. Because they are handmade, slight variations in color, size, and design are expected and celebrate the uniqueness of each piece.
• Accuracy: We strive to display product colors as accurately as possible, but we cannot guarantee that your monitor’s display will be perfectly accurate.

Pricing and Payments

• Prices for our products are subject to change without notice.
• We reserve the right to modify or discontinue a product at any time.
• All payments are processed securely. By providing payment information, you represent that you have the legal right to use the payment method.

Shipping and Delivery

We ship globally from Morocco. Delivery times are estimates and may vary due to customs processing or international logistics. Fromorocco is not responsible for delays caused by the carrier or customs.

Customs and Import Taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays or additional costs due to customs regulations in the destination country.

Returns and Refunds

Please review our Return Policy before purchasing. Generally, custom-made items or specific artisanal pieces may not be eligible for return unless they arrive damaged.

Intellectual Property

All content on this site, including text, logos, and images, is the property of Fromorocco and is protected by international copyright laws.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Morocco.